Jonathan Vanian , CNBC; Meta’s court losses spell potential trouble for AI research, consumer safety
"Over a decade ago, Meta then known as Facebook – hired social science researchers to analyze how the social network’s services were affecting users. It was a way for the company and its peers to show they were serious about understanding the benefits and potential risks of their innovations.
But as Meta’s court losses this week illustrate, the researchers’ work can become a liability. Brian Boland, a former Facebook executive who testified in both trials — one in New Mexico and the other in Los Angeles — says the damning findings from Meta’s internal research and documents seemed to contradict the way the company portrayed itself publicly. Juries in the two trials determined that Meta inadequately policed its site, putting kids in harm’s way.
Mark Zuckerberg’s company began clamping down on its research teams a few years ago after a Facebook researcher, Frances Haugen, became a prominent whistleblower. The newer crop of tech companies, like OpenAI and Anthropic, subsequently invested heavily in researchers and charged them with studying the impact of modern AI on users and publishing their findings.
With AI now getting outsized attention for the harmful effects it’s having on some users, those companies must ask if it’s in their best interest to continue funding research or to suppress it."
