Santa Clara University ; Chatbot Psychosis: Data, Insights, and Practical Tips for Chatbot Developers and Users
"A number of recent articles, in The New York Times and elsewhere, have described the experience of “chatbot psychosis” that some people develop as they interact with services like ChatGPT. What do we know about chatbot psychosis? Is there a trend of such psychosis at scale? What do you learn if you sift through over one million words comprising one such experience? And what are some practical steps that companies can take to protect their users and reduce the risk of such episodes?
A computer scientist with a background in economics, Steven Adler started to focus on AI risk topics (and AI broadly) a little over a decade ago, and worked at OpenAI from late 2020 through 2024, leading various safety-related research projects and products there. He now writes about what’s happening in AI safety–and argues that safety and technological progress can very much complement each other, and in fact require each other, if the goal is to unlock the uses of AI that people want."
