Richard Speed, The Register; Face-PALM: US Patent and Trademark Office database down for 5 days and counting
"The Patent Application Locating and Monitoring (PALM) database forms
the backbone of a distressingly large number of US Patent and Trademark
Office (USPTO) systems and, during some maintenance at 04:30 ET on 15
August, "experienced an issue".
More than five days on, PALM is still down. As such,
this is more akin to the Titanic experiencing an iceberg "issue" rather
than a straightforward turn it off and on again.
Systems impacted include the USPTO's Electronic
Filing System (EFS), the Public and Private Patent Application Retrieval
(PAIR) systems and the Electronic Patent Assignment (ePAS) among
others.
36 hours after the outage began, the USPTO kicked off
its contingency systems so users could at least still file patents (in
theory), if not access saved submissions. Users were not convinced."
Showing posts with label IT outage. Show all posts
Showing posts with label IT outage. Show all posts
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