Eric Anicich and Jeslyn Brouwers, Harvard Business Review ; Why Employees Aren’t Transparent About Their AI Usage
"To be sure, knowledge hoarding has always existed in organizations. The research on organizational silence—why employees withhold information, concerns, and ideas—is well established. But that work has largely focused on the suppression of problems: bad news, ethical concerns, operational risks. What AI introduces is the suppression of solutions. When individually generated workflow innovations can cut a three-hour task to 20 minutes, and when those innovations are easy to conceal, silence becomes economically consequential in a way it hasn’t been before."
