Is Amazon Working Backwards?; New York Times Bits Blog, 12/24/09

Nick Bilton; New York Times Bits Blog; Is Amazon Working Backwards?:

"Newsweek’s current issue features some impressive Q&As with people in business and politics “who impact the big stories of the day”.

In the technology portion, Newsweek interviews Amazon’s chief executive, Jeff Bezos, in order to explore some of the thinking behind Amazon’s business strategy as it moved from online bookseller to selling cloud computing services and the Kindle electronic book reader.

Mr. Bezos always delivers an interesting interview as he’s forced to straddle a very careful line between print and digital: promoting their new technologies and customers, including Kindle readers, without disregarding a much larger customer base of print book buyers. In past interviews, Mr. Bezos has tried to convince people to buy his digital products by comparing print books to outmoded forms of transportation. He told participants at last year’s D:All Things Digital conference, “People loved their horses too,” noting that people no longer ride horses to work just because they once loved this form of travel...

A quick perusal of the comments show customers repeatedly griping about poor screen quality, unattractive device design and the constraints of digital rights management software on books and newspapers. Mr. Bezos may be right when he says an e-reader is better than a book, but the customer satisfaction suggests why so many companies are rushing in to compete with his Kindle."

http://bits.blogs.nytimes.com/2009/12/24/is-amazon-working-backwards/?hpw

A New Page; New Yorker, 8/3/09

Nicholson Baker via New Yorker; A New Page: Can the Kindle really improve on the book?:

http://www.newyorker.com/reporting/2009/08/03/090803fa_fact_baker

Bezos: We've got issues with Google Book Search; CNet News, 6/15/09

Caroline McCarthy via CNet News; Bezos: We've got issues with Google Book Search:

"Amazon CEO Jeff Bezos was coy about exactly why he isn't thrilled with Google's attempt to forge its way into the digital publishing business.

"We have strong opinions about that issue which I'm not going to share," Bezos said to interviewer Steven Levy at the Wired Business Conference. "But, clearly, that settlement in our opinion needs to be revisited and it is being revisited."

In a court battle rife with twists, turns, and delays, Google has been attempting to push forward its Book Search initiative, which could potentially give the Mountain View, Calif., tech giant exclusive access to digital editions of some out-of-print books. That could, as Levy pointed out, get in the way of Amazon's goal of offering every book ever printed in every language on the Kindle and its new, bigger Kindle DX sibling. And it sounds like that's where Amazon has some beef.

"There are many forces of work looking at that and saying it doesn't seem right that you should do something, kind of get a prize for violating a large series of copyrights," Bezos said."

http://news.cnet.com/8301-13577_3-10265038-36.html